Retailer Argos announces new same-day UK-wide home delivery service


UK retailer Argos has announced plans to offer same-day store collection and same-day home delivery for nearly 20,000 products across the UK.

The new service is called Fast Track. Under the scheme customers are expected to be able to see Fast Track items online, purchase them, and choose to either collect them from a local store or schedule a same-day or next-day delivery slot.

Customers choosing Fast Track Collection are expected to be able to collect their products from 800 Argos store locations nationwide at specially marked Fast Track Collection counters where Fast Track Collection is free.

Customers choosing Fast Track Delivery are expected to be able to select from four home delivery slots; 7am-10am, 10am-1pm, 2pm-6pm and 7pm-10pm, seven days a week including Sunday. Customers are also expected to be able to order by 6pm to have an item delivered by 10pm the same day, or schedule a convenient time on the next day or future days. The delivery fee is due to be set at £3.95.

Fast Track Delivery drivers are planned to be Argos employees specially hired and working in local stores around the country.

John Walden, Chief Executive, Home Retail Group, the parent company of Argos, said, “As customers increasingly shop from online and mobile shopping channels, they are increasingly sensitive to the speed and cost of obtaining their products. Argos has always been known for convenience, and is uniquely positioned with its national network of stores and distribution centres to provide customers with the best options to fulfil their digital orders. We are pleased to introduce Fast Track Collection and Fast Track Delivery, which represents the fastest, cheapest and most convenient way for customers to purchase their goods online. We hope Fast Track will help UK consumers this Christmas and make their seasonal shopping speedier and easier than ever before.”