Amazon expands Key In-Car Delivery


Amazon Key In-Car Delivery is an app which allows customers to have packages delivered to the trunks of their vehicles. The app was launched last year but has now been expanded to include Ford and Lincoln vehicles.

Until recently the Amazon Key In-Car Delivery was available for several car models, including 2015 model year or newer Chevrolet, Buick, GMC, Cadillac and Volvo vehicles with an active connected car service plan such as OnStar or Volvo On Call. The service has now been expanded to include select Ford 2017 and later model year vehicles equipped with FordPass Connect, as well as Lincoln 2018 and later model year vehicles equipped with Lincoln Connect. 

Amazon drivers are able to find customers’ cars through GPS and leave packages inside cars. Customers receive notifications throughout the delivery process, including a head’s up right before delivery takes place and a confirmation that delivery is complete and the car has been securely locked.

For security purposes, Amazon authorises the delivery driver before vehicles are unlocked only when in-car deliveries are to be made. No special access or keys are given to the driver. Customers can also block car access from the Amazon Key App if they change their mind on delivery day.

Source: Amazon, Ford