DFS expands UK-wide e-fulfilment partnership with Wincanton


Wincanton has announced it has been awarded a three-year contract by DFS, a furniture retailer, to provide home fulfilment services across the UK.

The contract builds on Wincanton’s existing three-year partnership with The DFS Group, which has seen the Group provide its premium ‘white glove’ two-person home delivery service for its Dwell furniture brand.

The expanded contract will include services relating to a broader range of products from the retailer’s ‘Home’ categories. Wincanton will oversee end-to-end management of all customer orders from suppliers to point of delivery and return to support the retailer’s e-commerce growth strategy. 

Alex Salden, Managing Director, The Sofa Delivery Company on behalf of DFS Group, commented: “The DFS Group’s relationship with Wincanton has developed over a number of years, initially through our Dwell business and now as we look to move further with Wincanton to fulfil our ‘Home’ (non-sofa) categories. Wincanton and The DFS Group have worked together to develop the Home fulfilment supply routes which go live for our customers in the coming months.”

Source: Wincanton