DHL Express expands retail presence in Michigan

DHL Express

DHL has recently expanded its extensive network of U.S. retail locations with a new store in Troy, Michigan. This location marks the company’s first DHL-owned and operated retail store in the northern Detroit metro area.

As Troy experiences rapid international population and business growth, this retail location will meet the rising B2C and B2B shipping demands. This includes the significant immigrant community from Mexico, India, Iraq, Canada, and China, who rely on international shipping to maintain connections with their home countries.

“Troy, a vibrant suburb in the Detroit metropolitan area, is renowned for its diverse community and robust business environment,” said Aaron Gallagher, SVP Commercial for DHL Express U.S. “This dynamic economic landscape makes Troy an excellent choice for our new DHL-owned retail location, allowing us to offer local customers greater accessibility and meet their growing international shipping needs.”

The new ServicePoint is conveniently situated in a mixed residential and business area, offering easier access for customers. It provides time- or day-definite international and domestic U.S. shipping services for both account and non-account holders. From packing to preparing paperwork, DHL’s Certified International Specialists simplify the process of importing into the U.S., exporting to over 220 countries and territories, or shipping almost anywhere within the U.S. Customers can also track shipments and manage delivery options with DHL On Demand Delivery, all through DHL’s mobile app.

The new facility also offers both staff-assisted and self-service kiosks, as well as supplies such as bubble wrap, packing tape, and DHL-branded boxes for an enhanced customer retail experience.

In addition to new company-owned stores, more than 3,500 independently owned DHL ServicePoint Partner stores operate in the U.S. market. They offer DHL Express international shipping services, global knowledge, and expert advice to help businesses reach the international marketplace.

Source: Deutsche Post DHL Group