DHL launches myDHLi Quote & Book service

DHL Global Forwarding has launched myDHLi Quote & Book, a 24/7 online service for comparing quotations and making instant bookings for air and ocean freight and door-to-door shipments.

The service allows customers to obtain instant quotations by comparing available options, including DHL Ocean Connect LCL (less-than-container-load) and two options of air freight, DHL Air Connect and DHL Air Economy.

Customers can compare rates and lead times and select the most suitable option. For air freight, they can choose between DHL Air Connect, with a typical delivery time of between three to five days, and DHL Air Economy, a service using alternative carriers and routes to deliver in about five to seven days. Both booking options cover general cargo up to 2,000 kg per shipment. For ocean freight, instant quotes are generated for LCL shipments of up to 10,000 kg/20 cu m per shipment. Customers can also request a quote for special cargo, including dangerous goods, lithium batteries and non-stackable cargo, which is provided in a separate email from DHL. 

DHL Global Forwarding also offers an insurance option, that can be calculated by selecting the right transport mode and product and entering the value of the goods. 

Customers can save quotes and share them with selected recipients via e-mail or continue to book. Quotes are valid for up to 30 days and can be accessed for booking at a later stage. Upon booking, customers are informed via an email containing tracking information and an overview of the order. Shippers and consignees can complete their purchases using all common pre-paid, collect and cross-trade terms.

MyDHLi Quote & Book is currently available in more than 60 countries representing 98% of all ocean and air freight volumes.

“With this new service, we continue our digital transformation with the aspiration to become the leading global logistics provider,” states Tim Scharwath, CEO DHL Global Forwarding, Freight. “During the development of myDHLi Quote & Book, we listened to our customers’ needs and improved upon our prior online tool.”

Source: Deutsche Post DHL Group