Royal Mail launches new app features

Royal Mail

Royal Mail has launched a range of new features in its mobile app to help senders and recipients manage their deliveries more effectively.

Senders can now check a price and buy one-off postage directly through the app. When buying postage on the app, they receive a QR code allowing them to print postage labels for free at a Royal Mail Customer Service Point (not available at Post Offices).

Royal Mail Tracked is available to buy on the app. Customers can track an item all the way through. Senders can also enable text message (SMS) and email notifications to be sent to the recipient.

The app also allows customers to see the estimated delivery window of a parcel, see an image of the signature if someone has signed for it, or a photograph of the safe place an item has been delivered to, and store photos of postage receipts on the app.

A spokesperson for Royal Mail said, “The new features of the Royal Mail app are part of our investment in technology that improves customer and recipient convenience”.

Source: Royal Mail Group