UPS and HubBox to help e-tailers respond to customer demand for flexibility


UPS has teamed up with HubBox to help e-tailers respond to growing customer demand for flexibility and convenience and make UPS Access Point locations in the U.S. and Europe visible in the checkout process. According to the 2019 UPS Pulse of the Online Shopper survey, one in five shoppers prefers alternative delivery locations to a home delivery. Retailers that offer alternative delivery options can benefit from reduced shipping rates and limit failed deliveries.

HubBox allows retailers to incorporate the Ship to a UPS Access Point location service into their website so they can offer consumers convenient alternatives to home delivery. U.S. retailers can offer consumers the option to ship to more than 21,000 UPS Access Point locations in the U.S. and more than 17,000 UPS Access Point locations in Europe. European countries with UPS Access Point locations include Austria, Belgium, Czech Republic, Germany, Denmark, Finland, France, Hungary, Italy, Lithuania, the Netherlands, Norway, Poland, Spain, Sweden, Switzerland, Portugal and the United Kingdom.

In addition, HubBox can connect to the retailers’ label printing solutions to streamline the printing process and help businesses that don’t have the IT or in-house resources. HubBox’s software is easily integrated with most e-commerce platforms, including Shopify and Magento.

HubBox’s Ship to a UPS Access Point location solution will be part of the UPS Ready program, third-party solutions integrated with UPS technology, products and services. HubBox has also joined UPS’s Customer Technology Program in the U.S., allowing qualified small and medium-sized businesses to integrate software, hardware and marketing services from industry and UPS Ready providers at discounted prices. Some U.S. customers may also be eligible from UPS contributions to reduce upfront costs.

Bill Smith, Vice President of Global Product Innovation at UPS, commented: “HubBox’s click-and-collect solution makes it easy for customers in the U.S. and Europe to ship to the UPS Access Point location that fits their schedules.”

Sam Jarvis, Founder and CEO at HubBox, said: “By combining our software with UPS’s transportation and logistics network, e-tailers can benefit from an easy and convenient local pick-up solution.”

Currently, customers can pick up or drop off packages to more than 40,000 UPS Access Point and 38,000 drop-box locations around the world. UPS is in the process of adding 12,000 additional UPS Access Point locations across CVS Pharmacy, Michaels and Advance Auto Parts stores – bringing the total number of locations to 21,000 in the U.S. The hope is that more than 90% of U.S. consumers will find a UPS Access Point location within five miles of their home.

Source: UPS